Technical support

Free Email support

Whether you're on a trial of Business Edit or you've signed up for a subscription with us, you can receive free unlimited technical support via email.


Telephone Support 

You can upgrade to telephone support at a small additional monthly cost through your global office. For pricing click here. We're highly recommended for our friendly and relatable support, with a great team dedicated to helping you and your teams. 

You can reach us Monday to Friday 8:30am - 5:00pm.

Email Support:, a support ticket will be raised for you.

Telephone Support: you can reach us on 0121 651 1111 [option 2]


Training Resources 

We have useful resources to help you get started and train others in your team in Business Edit. 

Support Site

With a dedicated support site, we help you get started with our getting started guide and bite size video tutorials available on demand. You can come back to the video's whenever you’re stuck by visiting the Support site. You can also press the Get Started button in Global office which will also take you straight there.

Support Site

Join us for our Getting Started live webinar. Whether you’re trialling Business Edit or you’re a client wanting to refresh on getting the most out of their website, this is a helpful session. It’s also perfect for training your team if you have multiple editors for your website. You don't need any technical experience to join in.


Getting Started 

We help you get started with our simple step by step guide which you can download here

Getting Started Guide


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